Track your order
Track Your Order
Stay informed every step of the way.
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. Use the tracking tool below to check the latest status of your delivery.
Where Can I Find My Tracking Number?
Your tracking number is included in the shipping confirmation email sent after your order has been processed and dispatched.
Please check your inbox as well as your spam or promotions folder if you cannot find the email.
If you still cannot locate your tracking information, our customer support team will be happy to assist you.
Understanding Your Tracking Status
Tracking information is updated directly by the shipping carrier. Depending on the stage of your delivery, you may see statuses such as:
Order Confirmed
Your order has been successfully received.
Processing
Your order is being prepared for shipment.
Shipped
Your package has left the fulfillment facility and is on its way.
In Transit
Your package is moving through the carrier's delivery network.
Out for Delivery
Your package is scheduled to arrive soon.
Delivered
The carrier has marked your package as successfully delivered.
Tracking Not Updating?
Tracking information may not appear immediately after your package has been shipped.
If your tracking number does not show an update, please check again later. Carrier scans and tracking updates can sometimes experience delays while a package moves between facilities.
If your tracking information has not changed for an extended period or you believe there may be an issue with your shipment, please contact our support team.
Need Assistance?
Our customer care team is available to help with questions regarding your order, tracking information, or delivery.
Email: makrisbilinho@gmail.com
Phone: 845-555-0143
Mailing Address:
Ashford & Vale
8 Patterson Dr
West Haverstraw, NY 10993
United States
When contacting us about an order, please include your full name, order number, and email address used during checkout so we can assist you more efficiently.
A Note About Delivery
Delivery times may vary depending on your location, carrier operations, weather conditions, holidays, and other circumstances outside of our control.
For complete information regarding processing times, estimated delivery windows, and shipping conditions, please review our Shipping Policy.
Ashford & Vale
Timeless style. Delivered with care.